Blog
Virtual Care at UCSF Health and in the Digital Patient Experience Program: It’s Here
June 17, 2020Last month’s launch of the Virtual Lung Transplant Care program at UCSF Health marks an important...
Virtual Care
Monitoring patient symptoms and changes through virtual check-ins anytime and anywhere
How it Works:
- Patients connect or check-in remotely with their healthcare providers through virtual care programs in between their in-person clinic visits.
- The solutions engage patients and provide an up-to-date, relevant, and more complete view of a patient's condition to their doctor or care team.
Problem it Solves:
- Patients with complex conditions require more comprehensive care. But medical centers like UCSF face challenges including a lack of continuous monitoring, limited specialists, and difficulty finding the right physician.
- Check-ins during "out-of-office" times are necessary to address any early indications of issues. In-person visits also require time and travel for patients.
Impact:
- Allows for earlier detection of complications otherwise not caught in time by a time-based, in-person follow-up.
- Reduces geographic barriers.
- Improves patient, provider, and staff experience.