Publications
Implementation of a digital chatbot to screen health system employees during the COVID-19 pandemic
Authors: Judson, T.J., Odisho, A.Y., Young, J.J., Bigazzi, O., Steuer, D., Gonzales, R., Neinstein, A.B.
Published: September 2020
The screening of healthcare workers for COVID-19 (coronavirus disease 2019) symptoms and exposures prior to every clinical shift is important for preventing nosocomial spread of infection but creates a major logistical challenge. To make the screening process simple and efficient, University of California, San Francisco Health designed and implemented a digital chatbot-based workflow.