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Design and development of Referrals Automation, a SMART on FHIR solution to improve patient access to specialty care

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Authors: Odisho, A.Y., Hansen, L., Yerramsetty, R., Bautista, F., Gleason, N., Martin, E., Young, J.J., Blum, M., Neinstein, A.B.

Published: July 2020

Background

Referring patients to specialty care is an inefficient and error-prone process. Gaps in the referral process lead to delays in patients’ access to care, negative patient experience, worse health outcomes, and increased operational costs. While implementation of standards-based electronic referral options can alleviate some of these inefficiencies, many referrals to tertiary and quaternary care centers continue to be sent via fax.

Read in JAMIA Open